FAQ & Releted Reading

Q: Can you deliver to my doorstep?

A: It depends on your specific address and the products you buy to decide, in most cases, part of the country is able to provide you with delivery services to your doorstep, but in order to give you an accurate answer, we will consult the freight forwarding company to ensure the safe delivery of your goods.

Special case of glue products

It should be noted that if you buy glue products, then the situation will be different, because the glue in some countries may be subject to transportation restrictions and related regulations, some countries are not allowed to deliver the glue to the door.

Explanation of Regulatory Restrictions

According to the UN Model Regulations for the Transportation of Dangerous Goods, glues are classified as Class 3 flammable liquids. The following countries have special restrictions:

Valuing the shopping experience

We value your shopping experience and will try our best to coordinate and solve the delivery problems for you. Before you place an order, we will communicate with the forwarding company in detail to understand your current country's relevant policies and transportation needs, so as to ensure that we can provide you with the best service.

The solution to the problem of not being able to deliver to your doorstep

If delivery to your doorstep is not possible in the end, we will also discuss with you some other suitable ways to receive the goods. Our goal is to make it smooth and convenient for you to receive your purchased goods. And to provide you with quality service.

Positive communication

No matter what kind of situation we encounter, we hope to keep in communication with you, so that you clearly understand the progress of the goods and possible changes.